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I have a very old external Iomega disk drive, Model [email protected],

Customer Question
I have a very...

I have a very old external Iomega disk drive, Model [email protected], P/N31866900, s/n70aa13bddr. It has been sitting in a storage cabinet for xxx yrs.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

It is an HP using Win7. I cannot open this disk to see what might be on it. My computer say it will have to be reformatted. I realize that whatever is on it will be lost if I do that but my computer also tells me it cannot be reformatted.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Should I just destroy it and just throw it out. Is it now totally worthless?

Submitted: 2 months ago.Category: Computer Hardware
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Answered in 9 minutes by:
12/13/2017
Computer technician: armymil2003, Computer Support replied 2 months ago
armymil2003
armymil2003, Computer Support
Category: Computer Hardware
Satisfied Customers: 377
Experience: 7 years ISP Technical Support
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Computer technician: armymil2003, Computer Support replied 2 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

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Computer technician: armymil2003, Computer Support replied 2 months ago

Sorry to the wait. There's a lot of new questions since the Thanksgiving holidays. So I have a short answer and a longer answer for you.

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Computer technician: armymil2003, Computer Support replied 2 months ago

Short answer: Yes, it would be best to go ahead and destroy it and make sure to destroy the circular disc inside the hard drive. It would not be a reliable hard drive to store anything of value on it. I made this mistake before and lost good resources.

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Computer technician: armymil2003, Computer Support replied 2 months ago

A longer answer is: if you don't have anything of value but just want something to store small things, you might be able to get it to work using some kind of partition software. Before you do anything with it, you might try IOBIT's undelete.

https://www.iobit.com/en/iobitundelete.php

You might be able to recover some old files.

http://download.cnet.com/MiniTool-Partition-Wizard-Free-Edition/3000-2094_4-10962200.html

I would recommend this one to try to partition the drive to see if it will let you this way. Both options are free. Worst case, you just have a nice paper weight.

----

Please let me know if you have any other questions. I would be happy to help provide any clarification or further details you may need. If you do not need any further help, just as a reminder before you go, please give me a quick rating at the top right. Hopefully I have earned 5 stars today! This helps me receive credit for helping you today. Have a great rest of your day!

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Computer technician: armymil2003, Computer Support replied 2 months ago

Just wanted to see if your were able to recover anything. Let me know how this went.

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