Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just bought a logitech keyboard, but it does not want to…

Customer Question
Hello Pearl. i...

Hello Pearl. i just bought a logitech keyboard, but it does not want to install the driver

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Windows 10

Technician's Assistant: What have you tried so far with your computer?

HP Elite book

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so, I've tried everything

Submitted: 7 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 5 minutes by:
12/10/2017
Computer technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer Hardware
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Hardware Question
Computer technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Hardware Question
Customer reply replied 7 months ago
sure 52bucks is a bit steep for this boy.. have a good day
Computer technician: Cody, Senior Systems Administrator replied 7 months ago

ok

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

265 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
Can I set up a hotkey to open a particular program. HP,
Can I set up a hotkey to open a particular program … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I need a dongle for my K720 keyboard. It is old and does NOT
I need a dongle for my K720 keyboard. It is old and does NOT work with the new universal receivers. No, obviously there's no flower logo underneath the keyboard. No, K 270 is not listed on the spare p… read more
Harry
Harry
2,032 satisfied customers
I bought a new mouse and can't seem to install. Should be
I bought a new mouse and can't seem to install. Should be simple, however....not for me. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
The n key on my logitech MK530 wireless keyboard sometime
The n key on my logitech MK530 wireless keyboard sometime doesn't work. I have to poud (see) pound it to make it work. How to I fix it? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
983 satisfied customers
What is the power supply for the Y-R0065 keyboard. HP
Nothing. I lost/misplaced the supply and need to determine if it is 110 or usb … read more
Sheri
Sheri
Bachelor\u0027s Degree
573 satisfied customers
Got a new ogitech. Got a new Logitech mounse for my laptop.
Got a new Logitech mounse for my laptop. Can't get it to work. I'm on Windows 10 … read more
Shefin
Shefin
Computer Hardware Engineer
Engineering Diploma
155 satisfied customers
HP Pavillion - won't recognize the dongle in the USB ports
HP Pavillion - won't recognize the dongle in the USB ports any longer. Other USB devices work in all four USB ports, but the dongle won't transmit. Changed all batteries. Purchased new wireless keyboa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a Logitech k800 keyboard doesn't seem to work work.
hello I have a Logitech k800 keyboard doesn't seem to work work … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My di Novo Bluetooth keyboard will not connect. It is an hp
It is an hp Elite Book. Never had a problem connecting in the past … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My logitech MK270 wireless keyboard and mouse stopped
my logitech MK270 wireless keyboard and mouse stopped working. I just bought a new one and it will not work either? I am using a HP lap computer with windows 10? … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I have a new win 10 computer and I can't get my old Logitech
I have a new win 10 computer and I can't get my old Logitech mouse/keyboard to work... mouse is M510 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have installed and registered a Logitech C270 Webcam but
I have installed and registered a Logitech C270 Webcam but when I click the Logitech icon on my desktop, after the window opens, it says I do have a webcam connected to the computer. But it is. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I am using a Logitech M215 Mouse and a Logitech K330
Hi Pearl. I am using a Logitech M215 Mouse and a Logitech K330 keyboard that are working now. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I just bought a new mouse and key board, MK520 advanced. The
I just bought a new mouse and key board, MK520 advanced. The mouse will connect, but the keyboard will not connect. I checked the on botton and the USB connection. That is not the issue. Please advice… read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
My Logitech backlit wireless illuminated keyboard won't stay
my Logitech backlit wireless illuminated keyboard won't stay lit, even when plugged in to my computer USB port … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
My Logitech K350 keyboard just stopped working. I've
My Logitech K350 keyboard just stopped working. I've replaced the batteries several times. I use the usb in my macbook pro. what could be wrong? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Logitech K810 worked fine on Windows 8 but when I went to 8.1
Logitech K810 worked fine on Windows 8 but when I went to 8.1 the Pc can not find the keyboard. Help… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I own 6 HP Elite (v1) Wireless Keyboards. I do not have receivers
I own 6 HP Elite (v1) Wireless Keyboards. I do not have receivers for these. But they have a connect button on bottom side. Since Logitech makes keyboards for HP, can I get 6 Logitech receivers that w… read more
The_MaveriK
The_MaveriK
PC Deployment Team Leader
19 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x