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Related Computer Hardware Questions
Not my computer. I have a brand new WD portable hard drive.
Not my computer. I have a brand new WD portable hard drive. I want to format it for a Mac. Can you help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I have a WD Elements drive that is not being recognized by
I have a WD Elements drive that is not being recognized by my computer. It says I need to format it. About two days ago it worked and now it does not. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I have a WD Elements drive that is not being recognized by
Second opinion] I have a WD Elements drive that is not being recognized by my computer. It says I need to format it. About two days ago it worked and now it does not. … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
274 satisfied customers
I have a WD My Passport Ultra external hard drive that isn't
I have a WD My Passport Ultra external hard drive that isn't appearing anywhere on my Lenovo E570 laptop. I've looked through disk management, device manager...nothing. The external is lighting up and… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,075 satisfied customers
I just installed an iternal 3TB hard drive into my computer
I just installed an iternal 3TB hard drive into my computer and it isn't recognizing it … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,735 satisfied customers
I HAVE A WD PASSPORT EXTERNAL DRIVE. MY COMPUTER WILL NOT
i HAVE A WD PASSPORT EXTERNAL DRIVE. MY COMPUTER WILL NOT RECOGNIZE IT. HOWEVER IF I GO TO THE DISCONNECT FEATURE IT SHOWS UP. HOW DO i FIX THIS. … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor's Degree
309 satisfied customers
I HAVE HAD MY WD BACKUP SINCE SEPTEMBER 2015. I DO NOT KNOW
I HAVE HAD MY WD BACKUP SINCE SEPTEMBER 2015. I DO NOT KNOW HAD TO GET INTO IT TO MANAGE MY BACKUP. NON OF THE DESKTOP ICONS SEEM TO WORK … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,550 satisfied customers
I have a wd external hd that i had hooked up to a computer
i have a wd external hd that i had hooked up to a computer running windows 7. It was configed as a n.a.s. through the modem/wi-fi. got a new modem that didn't have n.a.s. port. Just plugged in to usb.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I have a WD my book essential that I am moving to a new PC,
I have a WD my book essential that I am moving to a new PC, win 10.can you help me to set it up? … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
128 satisfied customers
I just purchased a 3tb pc internal HD, and not one of my
i just purchased a 3tb pc internal HD, and not one of my comps will recognize it. my systs are running on XP, 7 and 10 … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Bear with me I type very slowley. I havbe HP envy but I have
I havbe HP envy but I have a WD back Memeo device about 10 years old the model # is WD5000H1U-00, I have just installed a WD passport and would like to be able to get to the info in ol WD book . Is this possible? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,027 satisfied customers
I just bought an HP Envy with a 3tb hdd and Windows 7 HOME
I just bought an HP Envy with a 3tb hdd and Windows 7 HOME PREMIUM 64-bit SP1. I used this software with Sata Wire on a laptop with HOME BASIC and it worked perfectly. I am trying to clone the 3tb hdd… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,075 satisfied customers
I just added a freshly formatted 500 GB WD HDD with a new SATA
I just added a freshly formatted 500 GB WD HDD with a new SATA Cord and one of the power plugs provided. When I locate it in "Device Manager" it is recognized and listed as "functioning Properly. But … read more
Nimman
Nimman
Vocational, Technical or Trade Scho
444 satisfied customers
I have a My Book Essential hooked to a Windows 7 system. It
I have a My Book Essential hooked to a Windows 7 system. It has worked fine and now I am getting a message asking if I want to format the disk and erase all my data? The system sees that it is connect… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My computer crashed. I had to start my computer from new.
My computer crashed. I had to start my computer from new. When I got it restarted, it will not recognize my WD SmartWare. I need to restore my backup files that I have on this.… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
274 satisfied customers
My computer froze while I was transferring files to my WD MyBook and when I restarted, it
My computer froze while I was transferring files to my WD MyBook and when I restarted, it would not recognize the drive. Everything lights up and the drive seems to be spinning and working fine but th… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I just bought a HP Pavilion p6t off of the HP web site. Before
I just bought a HP Pavilion p6t off of the HP web site. Before I did , I called Tech support to make sure I could add a new HD. It is a WD SATA 640MB - Caviar Black. I unplugged everything, connected … read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
I have a wd external hard drive, my computer doea not recognize
I have a wd external hard drive, my computer doea not recognize it. My Itunes and photos are on it. Can these be recovered?… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
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Russell H.

Russell H.

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Robert M.

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Shefin

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Byron

Byron

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Chris L.

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Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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