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New monitor saying no signal from display port. No visuals.

Customer Question
New monitor saying no...

New monitor saying no signal from display port

Technician's Assistant: What exactly is having screen issues?

No visuals

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP p7-1010 Windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Trying to set up new LG 32 UD 59 monitor and keep getting a new signal message

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so except the HDMI cord ends are too big for my computer when I tried to hook it up that way when the display port connection didn't work

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 14 hours by:
12/9/2017
Computer technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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