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I was given a sony optiarc burner a while back, and i not to…

Customer Question
I was given a...

I was given a sony optiarc burner a while back, and i not to familiar as how to operate it.

Technician's Assistant: What's the brand and model of your product?

Sony

Technician's Assistant: What have you tried so far with your Sony product?

I was capable of making only 1 copy at a time and wasn't able to do music, so therefore I was told that the pins were not correct.

Submitted: 4 months ago.Category: Computer Hardware
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
12/8/2017
Computer technician: Pete, Computer Expert replied 4 months ago
Pete
Pete, Computer Expert
Category: Computer Hardware
Satisfied Customers: 19,739
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Computer technician: Pete, Computer Expert replied 4 months ago

Which Sony Optiarc model do you have?

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Customer reply replied 4 months ago
Hey are you there? The model number of this 5 disc burner is DDu1678a
Customer reply replied 4 months ago
I will repeat it is a 5 disc DVD burner and I have removed all the power from the drivers except two. I will be able to compensate one of the techs 30.00 to assist me with getting this working properly and if I can get a instruction manual sent I am sure I will be capable of giving a better contribution later.
Computer technician: Pete, Computer Expert replied 4 months ago

The DDU1678A is a DVDROM drive, it needs to be connected into a computer to work, the same as any other IDE drive.

Attached is all of the available information for it.

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Pete.

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