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I am having a couple of problems for the first time...one of…

Customer Question
Hi there... I am...

Hi there... I am having a couple of problems for the first time...one of them is One drive says " Path of file is too long "....

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ASUS....And my pc name is*****: How long has this been going on with your computer? What have you tried so far?

Since Saturday 12-7-2017.....I never had this kind of trouble....

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Oh...several strange things ....one of them is several windows shows up at once....I cannot use the command sound on the control pannal... and a few more situations...

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 10 hours by:
12/8/2017
Computer technician: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,274
Experience: Repairing computers for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the version of windows you are using please?

Thank you

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Customer reply replied 7 months ago
I think I already was charged for this accont...
Customer reply replied 7 months ago
Is Just answer affiliated woth Microsoft or maby a subsidarary ?
Customer reply replied 7 months ago
any one there ?
Computer technician: Richard Freese, Home improvement replied 7 months ago
Richard Freese
Richard Freese, Home improvement
Category: Computer Hardware
Satisfied Customers: 41
Experience: Electrical, Plumbing, Flooring,
Verified
Hello. I can help you whenever you are ready. Let me know byresponding.
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Computer technician: Richard Freese, Home improvement replied 7 months ago
Hello. I see you requested a secure remote assistance. Did you want to do this? Let me know and I will be happy to assist.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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