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Dell order number 2006719117686 - my office 16 that was

Customer Question
Dell order number 2006719117686...

Dell order number 2006719117686 - my office 16 that was loaded by Dell for me when I bought this computer is corrupted and I need to reload it. The problem I have is that I can't find my key number. Is that something you could help me with ??

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Dell OptiPlex 7050 SFF Windows 10

Technician's Assistant: How long has this been going on with your OptiPlex? What have you tried so far?

Just started this morning - has been working fine but came in this morning and can't get anything to work. Tried to rebuild but did not work - said corrupted and tech guy I had helping said I need to download again but could fine my key

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 22 minutes by:
12/4/2017
Computer technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer Hardware
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Computer technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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