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My Roland is not reading my pc. For an hour. I tried

Customer Question
My Roland is not...

My Roland is not reading my pc

Technician's Assistant: How long has this been going on with your Roland? What have you tried so far?

For an hour

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I tried connecting two Ethernet cables. One from the Roland to a modem and anthe Rome from the computer to modem

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 1 hour by:
12/1/2017
Computer technician: Damian Costa,
 replied 7 months ago
Damian Costa
Category: Computer Hardware
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

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Computer technician: Damian Costa,
 replied 7 months ago

What is the exact model of your Roland?

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