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My PCmatic will not load....keep saying it is loading.

Customer Question
My PCmatic will not...

My PCmatic will not load....keep saying it is loading.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Microsoft Surface Pro, Windows 10

Technician's Assistant: What have you tried so far with your computer?

Rebooted several times. Stared at it, cussed at it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My mouse is jumping all over. The screen goes small at odd times, it is not functioning effectivly.

Submitted: 7 months ago.Category: Computer Hardware
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Answered in 4 minutes by:
11/30/2017
Computer technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 19,268
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

May I ask when was the last time that you could run PCMatic or is this a new installation?

I will be standing by, looking forward to your response.
Thank you,
Jason

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