Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cant access an iomega external hd. Iomega model # is

Customer Question
I cant access an...

I cant access an iomega external hd

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Iomega model # is RPHD-CG im running windows 10

Technician's Assistant: What have you tried so far with your computer?

Plug the drive in usb port try to open it. I have 2 of them. I'm able to access one but not the other

Submitted: 8 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 9 minutes by:
11/25/2017
Computer technician: Damian Costa,
 replied 8 months ago
Damian Costa
Category: Computer Hardware
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I have more questions first before we begin

Ask Your Own Computer Hardware Question
Computer technician: Damian Costa,
 replied 8 months ago

Are both drives the same model and same age?

Ask Your Own Computer Hardware Question
Computer technician: Damian Costa,
 replied 8 months ago

How old are the drives?

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 266
266 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

266 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
I purchased an Iomega eGo external harddrive 3-4 yrs ago and
I purchased an Iomega eGo external harddrive 3-4 yrs ago and recently had to replace my computer when it failed. All of my drivers were lost and now my eGo drive (model #RPHD-UG PIN 31923300) no longe… read more
John Castle
John Castle
BSC in Computing Network Management and Design
157 satisfied customers
I have a 120gb iomega external hard drive that windows 10 is
I have a 120gb iomega external hard drive that windows 10 is not recognizing. Do I have to download/install driver software? … read more
Mr.Med
Mr.Med
1,192 satisfied customers
Need USB driver for my iomega drive. HP all-in-one
I've connected the drive with a new cable, but haven't tried anything yet. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
I am the owner of a IOMEGA MDHTD12T-U2 Drive. I have just
I am the owner of a IOMEGA MDHTD12T-U2 Drive. I have just discovered that it does not appear to be working properly....blue light on front is on, but no sound and no recognition of this device by my laptop when connected via USB cable. Any suggestions? … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I have an iomega external HD that I have had for some
I have an iomega external HD that I have had for some time... it has important backed up files on it, but it will not show up on my MacBook Pro Retina... is there a driver I need to install? The white… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Is iomega external hard drive part of the seagate family?
is iomega external hard drive part of the seagate family? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I wish to format & defrag my Iomega unit Model RPHD-U and
I wish to format & defrag my Iomega unit Model RPHD-U and back up computer on it. How do I do this … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
Just upgraded to Windows 10, but its not recognizing my 1.5
Just upgraded to Windows 10, but its not recognizing my 1.5 TB Iomega External HD Model # LPHD-UP3 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It isn't with my computer; but with the external hard drive
It isn't with my computer; but with the external hard drive I have. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
My MDHD-DVR seems to hav completely stopped working. The
My MDHD-DVR seems to hav completely stopped working. The blue light on the side is flashing but it is not recording. I've followed all the suggested fixes such as unplugging power then SAT cable and H… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have an Iomega External USB drive, LDHD320-U. It was connected
I have an Iomega External USB drive, LDHD320-U. It was connected to a router on my home network. I lost access to the drive and thought it might be a router issue. I then was unable to log in to the r… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I can no longer back up files from my computer to the Iomega
I can no longer back up files from my computer to the Iomega external hard drive I use for back up. It worked fine for several years. But a couple months ago it stopped working. It had lots of free me… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
I have a iomega "zip" drive & iomega /PC Version 1.0, I
I have a iomega "zip" drive & iomega for Mac/PC Version 1.0, I received on 05/06/2004. Have a Mac that I updated first of year cause it old one died. Updated the Version to the latest.… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I have an iomega external hard drive and I have misplaced the
I have an iomega external hard drive and I have misplaced the install cd. I no longer have the computer that I originally had and I had copied files to the external hard drive. Since I have a new comp… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have an external HD model RPHD-TG SERIAL YEDA091277 I have
I have an external HD model RPHD-TG SERIAL YEDA091277 I have just lost access to the drive my pc does not see it. The drive appears to be running and is a litle warm. I have a lot of stuff on it and w… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Hello. I have an Iomega external hard drive P/N 31750000 Model
Hello. I have an Iomega external hard drive P/N 31750000 Model RPHD-U. For a while now, it's been hit or miss at showing up on my laptop when I plug it in, but just today it stopped being recognized a… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
975 satisfied customers
I have a 320G Acomdata external USB drive & install CD. It
I have a 320G Acomdata external USB drive & install CD. It does not install on Windows 7; the CD does not have a Windows 7 driver. How can I get one?… read more
Diamond PC
Diamond PC
90 satisfied customers
I have a Verbatim external HD - Model nr: 53002 500GB that
I have a Verbatim external HD - Model nr: 53002 500GB that was working fine until a day or so ago. Out of the blue I cannot access it from my laptop, and I get "a USB device has exceeded the power lim… read more
NetEngOKC
NetEngOKC
Information Security Officer/NetEng
64 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x