Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Yesterday I set up my MJ again. However. The device did not…

Customer Question
Yesterday I set up...

Yesterday I set up my MJ again. However

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

The device did not activate. MS 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

2 wks ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have an old headset Pantronic. It may not work any more.

Submitted: 8 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 17 hours by:
11/22/2017
Computer technician: syseng, Computer Hardware Engineer replied 8 months ago
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting
Verified

Hello,
My name is David.
The MagicJack issue you describe could be due to memory errors in the router/modem that provides your Internet access. To resolve the issue or rule out network related problems, power down the router/modem that provides your Internet access and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your computer that has the MagicJack installed after the router/modem had completed start up and test to see if the issue is resolved.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.
Thanks,
David.

Ask Your Own Computer Hardware Question
Computer technician: syseng, Computer Hardware Engineer replied 7 months ago

Hello,

Do you still need assistance?

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask syseng Your Own Question
syseng
syseng
syseng, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 7,839
7,839 Satisfied Customers
Experience: Microsoft Certified Professional with 18 years experience in system design and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

262 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
My USB headset is not working on windows 10. Sennheiser MB 1
Sennheiser MB 1 I think. it's a wireless USB headset … read more
sjena1982
sjena1982
Bachelor\u0027s Degree
11 satisfied customers
I'm using MS Surface running Win RT 8.1 I have a VXI headset
I'm using MS Surface running Win RT 8.1 I have a VXI headset with a USB connection. I'm trying to hear music through it but even after my computer recognized my headset it wouldn't work. Do I need to … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
My MJ is not working. Dell window 10. Like 2 weeks now. I
hi, my MJ is not working JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Dell window 10 JA: How long has this been going on with your computer? What have you … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
I have a magicjack system and why question is when I dial on
I have a magicjack system and why question is when I dial on my BROTHER MFC print I can phone out throuht my printer and talk. Now my question is, if iI dial out with a prepaid card, then dial a fax n… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought the Logitech g233 prodighy for my new gaming
I just bought the Logitech g233 prodighy for my new gaming computers running windows 10 and the mic wont work … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I'm having issues with my Jabra Pro 9465 Headset not being
Hello, I'm having issues with my Jabra Pro 9465 Headset not being recognized by Windows 10. It will only show my prior headset under Control Panel > Sound devices. Is there a way to delete my old h… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
I am having trouble connecting the crusher wireless headset
I am having trouble connecting the crusher wireless headset in windows 10. The head set paired but will not stay connected? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I stlll get the check your telephone line I have checked the
jOHN I stlll get the check your telephone line I have checked the phone and the line they both work when I connect directly to the phone line so the problem is from my MJ plus to my phone I am hard wi… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have NaturallySpeaking 12.0 on my computer a laptop
I have NaturallySpeaking 12.0 on my computer a laptop Lenovo. I was using a Bluetooth headset to dictate to the computer but for some reason I can no longer open the profile using the Bluetooth headse… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I have a Logitech wireless H800 headset and am getting
I have a Logitech wireless H800 headset and am getting messages that the audio input is poor. I'm unclear how to fix it. The computer is a Dell XPS, operating system is Windows 7 Home Premium, 4 GB of… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
Need help actvating my magicjackplus phone. Have gone thru
Need help actvating my magicjackplus phone. Have gone thru installation and registering a number. Phone still does not have a dial tone.… read more
Louie
Louie
Senior Technician
Associate Degree
1,447 satisfied customers
My MJ PLUS Long time was connection to Electr. Plug for power
My MJ PLUS Long time was connection to Electr. Plug for power and one wire connect to router and second wire conn. to Phone diviice (unit) according w/manual. My MJ start working not properly But now … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Hi, I have windlows 7 OS which does not recognize my headset
Hi, I have windlows 7 OS which does not recognize my headset Mic. Headphones work fine. I tried everything including changing settings using control panel etc. Interesting enough, everything was worki… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I have purchased a new 2014 majacjack.Question; I have four
I have purchased a new 2014 majacjack. Question; I have four phone #'s and I would like to use one of them. The # XXXXX(NNN) NNN-NNNN it is with vontage;( piggy back on my internet.) Can I use this # … read more
Expert
Expert
headset h340 --sound in speakers is a tinny, buzz.
headset h340 --sound in speakers is a tinny, buzz. Did sound test in control panel & tried to use Skype. All have same horrible sound. What is wrong?… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
262 satisfied customers
MagicJack talked to a man earlier that said he could help me
MagicJack talked to a man earlier that said he could help me with my mj. the problem is it will not run like it did earier today. I updated my computer. and all i get is a screen that says to plug my … read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
i purchased magic jack 2 weeks ago and asked for my existing
i purchased magic jack 2 weeks ago and asked for my existing phone number to be ported to the new MJ device. My problem is that while I can coll out, the phone does not ring when we get an incomming c… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
319 satisfied customers
I just bought a new magicJack system to take the place of my
I just bought a new magicJack system to take the place of my antequated one. My old phone number wqas XXX-XXX-XXXX. How do I get it transferred to this newly installed system, whuch, to my knowledge, … read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x