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I have a Seagate free agent desktop. I haven't used for
i have a Seagate free agent desktop. I haven't used for awhile. I am trying to delete files to free up space and I can't find instructions. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I have done something stupid obviously. I cannot get into my
I have done something stupid obviously. I cannot get into my older Seagate drive any longer. The newer one I just bought works well. … read more
Santonu
Santonu
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PGDCA
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I just replaced the hard drive, I have formatted it extended
I just replaced the hard drive, I have formatted it extended journeled. guid and one partion. when I try to restore from time machine backup I get the error "invalid argument" I have used disk utility… read more
Harry
Harry
196 satisfied customers
I just hooked ultra slim to a mac computer got as far as
my name Frank Hagan i just hooked ultra slim to a mac computer got as far as serial # and inm lost as it says no right # … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
201 satisfied customers
My 3G external HD from 2012 defaulted to disk while I was
My 3G external HD from 2012 defaulted to disk while I was working with the files on it. I realize I should've transferred these file to my main PC 1st but I didn't and now I cant get to them. What wou… read more
Jess M.
Jess M.
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Bachelor's Degree
201 satisfied customers
Pearl I dropped my original and sent it in to get repaired
Hi, Pearl I dropped my original and sent it in to get repaired couldn't BE FIXED AND sEAGATE LOADED THE INFO TO A NEW SEAGATE. IT IS ASKING FOR A PASSWORD ***** I EITHER LOST IT OR DON'T REMEMBER … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have an iomega 1x2 with old firmware Current Device
I have an iomega 1x2 with old firmware Current Device Software Version: 2.0.15.43099. How do I get it up to date? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
514 satisfied customers
My 4tb seagate backup plus drive is half full but I cant see
my 4tb seagate backup plus drive is half full but I cant see my videos. It looks that I may have deleted the operating system for this drive. How can I fix this problem? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I have connected my Seagate drive and tried to open the
I have connected my Seagate drive and tried to open the Dashboard, but nothing happens. … read more
David L
David L
Bachelor's Degree
5,445 satisfied customers
I bought a Seagate Backup Plus to try and backup my computer
Richard, I bought a Seagate Backup Plus to try and backup my computer so if my computer died I would not lose my files. I am not very computer smart but I tried to set it up but I cannot find a way to… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
I have a iOMEGA backup external drive that I have used for
I have a iOMEGA backup external drive that I have used for the last 8-9 years. I turned it on today and it took forever to boot up on my desktop "Finder". I went into a file from 2010 and it would not… read more
David L
David L
Bachelor's Degree
5,445 satisfied customers
My hard drive &motherboard on my computer were replaced
My hard drive &motherboard on my computer were replaced today & I need to get all backups off my WD Elements hard drive on to my computer to get back to where I was a week ago. How do I get backup on … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I'm not terribly computer literate. I want to back up my
I'm not terribly computer literate. I want to back up my Mach Air. I backed it up two years ago on Seagate Backup Plus Slim for Mac. I can't remember how to do it. I just downloaded the dashboard, but… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
I placed some old backup files into the trash and cannot get
I placed some old backup files into the trash and cannot get the trash to empty. It keeps giving me messaged saying that the operation can't be completed because various items are in use. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a Seagate Backup Plus Slim portable storage. I want
I have a Seagate Backup Plus Slim portable storage. I want to do a system image backup of my PC (windows 10). I downloaded Disk Wizard and the directions for setting up the backup. First, I got a mess… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a backup plus slim hardrive by Seagate. There is
I have a backup plus slim hardrive by Seagate. There is video on it. I just plugged it into my laptop and it doesn't show up. How can I access the drive on my laptop… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,000 satisfied customers
My Seagate hard drive displays programs when plugged into tv
my Seagate hard drive displays programs when plugged into tv -but hooked up to my computer is not being recognized- trouble shoot said the driver could not be loaded because a previous version of the … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
410 satisfied customers
Im trying to get a brand new Seagate Backup Plus external
I'm trying to get a brand new Seagate Backup Plus external hard drive to back up my files. How do I get it to work?… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

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Working to keep PC-type computers working since 1988.

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Robert M.

Robert M.

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20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

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Shefin

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Byron

Byron

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CCNA, A+, MCSE 11 years at a large law firm.

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Chris L.

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Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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