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I use a WD My Passport Ultra as a backup drive. When I look
I use a WD My Passport Ultra as a backup drive. When I look at the files stored on that drive, I see no new files even though the WD software notices tell me a backup was successful. Backups appear to… read more
Harold Hanna
Harold Hanna
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Associates in General Studies
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I have a WD drive (2 TB) that I have reformatted and, using
I have a WD drive (2 TB) that I have reformatted and, using Carbon Copy, copied my harddrive. except that when I leave it plugged in for a few minutes, it won;t register any information. I have to for… read more
Damian Costa
Damian Costa
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What windows software server can I use as a minimum to
What windows software server can I use as a minimum to deploy windows 7 and windows 8.1 OS using the WDS server services?. Do I need additional server licenses when deploying the windows Clients OS ot… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
270 satisfied customers
Windows 7. Got a cloning program, hooked up new HD and old
Windows 7. Got a cloning program, hooked up new HD and old HD. Old HD decides it won't boot windows (hangs). I try again and it recommends fixing start up software on windows. So I try and it hangs. I… read more
Chris R.
Chris R.
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Mac: we did an 8 minute video on imovie but can't get it to
Mac: we did an 8 minute video on imovie but can't get it to play on a flash drive nor even on the laptop except IN Imovie. Eg. not from desktop. Problem is that it needs to play to a windows computer… read more
DJ_T_Dogg
DJ_T_Dogg
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High School or GED
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question for John T F. you mentioned to get a bigger style
question for John T F. you mentioned to get a bigger style external drive to have a secondary backup over the smaller passport type from wd. Is that because the failure rate of the full size externals… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
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I currently have 2 64 GB SATA 2 SSD hard drives in my desktop
I currently have 2 64 GB SATA 2 SSD hard drives in my desktop PC in a RAID 0 Array. Can I add a non SSD hard drive , such as a WD Velociraptor hard drive to this Array to increase the size of my drive… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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The hard drive on my Dell Dimension E520 PC crashed. It was
The hard drive on my Dell Dimension E520 PC crashed. It was 80 gig. I bought a a 1.0 Terabyte but it would not install. Western Digital said the capacity was too large for this PC. What are specs/capa… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I have a WDTV Live that is unable to access the media library.
I have a WDTV Live that is unable to access the media library. I use it to copy my video DVDs onto one source. It is a 1T Drive with over 25% Free space. I have been able to see the DVDs by Date in th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have an Aluratek USB 2.0 2.5/3.5 SATA HD Dockgin Enclosure and
I have an Aluratek USB 2.0 2.5/3.5 SATA HD Dockgin Enclosure and in the slot is a Seagate SATA 500GB internal laptop storage drive that supports both W8 , Mac and Linx at a max transfer rate of 6Gbps … read more
Chris R.
Chris R.
Bachelor's Degree
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I just added a freshly formatted 500 GB WD HDD with a new SATA
I just added a freshly formatted 500 GB WD HDD with a new SATA Cord and one of the power plugs provided. When I locate it in "Device Manager" it is recognized and listed as "functioning Properly. But … read more
Nimman
Nimman
Vocational, Technical or Trade Scho
325 satisfied customers
My Maxtor hard drive is not showing up on my desktop when I
My Maxtor hard drive is not showing up on my desktop when I turn it on. I checked both the connections on bothe the hard drive and cpu. I also tied using a usb and firewire cable. There is a blue ligh… read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
My computer crashed. I had to start my computer from new.
My computer crashed. I had to start my computer from new. When I got it restarted, it will not recognize my WD SmartWare. I need to restore my backup files that I have on this.… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
270 satisfied customers
I have a Maxtor Basics desktop Storage 1500GB device which
I have a Maxtor Basics desktop Storage 1500GB device which I use for a weekly backup. For a few weeks, the drive seems to have difficulty in kicking in to life although the green power light is on. Af… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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usb drive sorta recognized (just generic icon and drive letter),
usb drive sorta recognized (just generic icon and drive letter), can see files on them but can't open, delete or move them. Either "there was an error opening this document, access denied" or "you nee… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
My computer does not "see" the WD passport drive, even though
My computer does not "see" the WD passport drive, even though autorun IS turned on for the USB port. Initially, it DID see the drive, but installation failed (message why was lost). I can find no WD s… read more
Ryan H.
Ryan H.
IT Technician, Application Developer
High School or GED
1,985 satisfied customers
My colleague has inadvertently locked her WD "My Passport".
My colleague has inadvertently locked her WD "My Passport". P/N WDBAAA5000ABK-00. She insists that she didn't actually enter a password XXXXX but was trying to start reading it (before Windows Explore… read more
Pam R
Pam R
Vocational, Technical or Trade Scho
66 satisfied customers
My western digital my passport hard drive has not backed up
My western digital my passport hard drive has not backed up my data despite being connected to my laptop all the time. My laptop graphics card has failed today and I went to load my backed up files on… read more
DrKlahn
DrKlahn
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Bachelor's Degree
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