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I just installed a new VX 805 pin pad. The previous VX 805…

Customer Question
I just installed a...

I just installed a new VX 805 pin pad. The previous VX 805 showed; DO NOT REMOVE CARD / REMOVE CARD. The new one shows; PLEASE WAIT / THANK YOU / REMOVE CARD. Customers remove card at THANK YOU and it cancels the transaction. how can I remove the THANK YOU?

Technician's Assistant: How much experience do you have with this particular machine?

I've had the old one for a few years but never change programming without assistance.

Technician's Assistant: Have you installed any updates recently?

I just got this one a week ago and it came programmed for my store.

Submitted: 8 months ago.Category: Computer Hardware
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Answered in 2 days by:
11/19/2017
Computer technician: Jeffrey B,
 replied 8 months ago
Jeffrey B
Category: Computer Hardware
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Computer Hardware Question
Computer technician: Jeffrey B,
 replied 8 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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