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I am trying to use my LOGITECH webcam without success. Can…

Customer Question
I am trying to...

I am trying to use my LOGITECH webcam without success. Can you help me? I want to use it with Skype.

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

All I have done is plugged it into my harddrive tower, expecting to see an icon on my screen but NOTING HAPPENS . I HAVEW HAD MY COMOPUTER ABOUT 8 YEARS (APPROX)

Submitted: 8 months ago.Category: Computer Hardware
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Answered in 1 minute by:
11/16/2017
Computer technician: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,275
Experience: Repairing computers for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Wiith it plugged in, open Skype, click on Tools, Options, Video Settings.

Do you see the video there from the web cam?

Please let me know

Thank you

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Customer reply replied 8 months ago
i don't see tools on Skype
Computer technician: Richard, Computer Specialist replied 8 months ago

Are you on a windows or mac computer and which version?

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Customer reply replied 8 months ago
i prefer to cancel this arrangement
can you please cancel me from this and refund my cc?
Computer technician: Richard, Computer Specialist replied 8 months ago

You need to go here for a refund

ww2.justanswer.com/help/how-can-i-request-refund-0

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