Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Since a recent upgrade, I can no longer connect to my Epson…

Customer Question
Since a recent upgrade...

Since a recent upgrade, I can no longer connect to my Epson Workforce633 printer.

Technician's Assistant: What kind of computer do you have?

Mac book pro

Technician's Assistant: Have you installed any updates recently?

I install updates as they come in. I am not sure of the most recent

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, that is good

Submitted: 8 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 2 minutes by:
11/13/2017
Computer technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Computer Hardware
Satisfied Customers: 19,266
Experience: 10+ years of work experience.
Verified

Hello,

I am the person that will be helping you today. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 265
265 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

265 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
7612 won't print. "The printhead appears to be missing, not
7612 won't print. "The printhead appears to be missing, not detected, or incorrectly installed" message showing. "Show Me" doesn't work … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Got Seagate Backup Plus. Erased disc, and now find the
Got Seagate Backup Plus. Erased disc, and now find the computer doesnt recognize the disc. Mac pro book … read more
computech44
computech44
Owner
Diploma
51 satisfied customers
NEED A NEW POWER CORD FOR A DELL PRINTER #966, PHOTO 966
NEED A NEW POWER CORD FOR A DELL PRINTER #966 JA: What kind of computer do you have? Customer: PHOTO 966 PRINTER JA: Have you installed any updates recently? Customer: NO JA: Anything else you want th… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I sent my MacBook Pro to be repaired at an Apple Service
I sent my MacBook Pro to be repaired at an Apple Service Centre. They did a factory reset. I had backed up everything to my Iomega external hard drive. Now I can't figure out how to get the data from … read more
Cris
Cris
60 satisfied customers
I have iomega Desktop HD 31758600. I want to use it with a
I have iomega Desktop HD 31758600. I want to use it with a Mac Book Pro running osx 10.10.5. I can see it on my desktop and it has some data on it but I don't know how to add new data. Can I get a use… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I have a remote hard drive - My Book Studio that I use as a
I have a remote hard drive - My Book Studio that I use as a back up hard drive. When it is plugged into the power socket the power light does not light up - in short, it is not working. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I got up this morning, and the WD My Book external drive
I got up this morning, and the WD My Book external drive wouldn't boot. The LED, which normally pulses green when the computer is off and fully lights green when it's on, now is pulsing with a very fa… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Loading paper & photo paper drawer? How to make sure drawers
Loading paper & photo paper drawer? How to make sure drawers are in line? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My Maxtor one touch hard drive is no longer showing up on my
My Maxtor one touch hard drive is no longer showing up on my Mac screen. I recently stored all of my pics etc. on it so that I could do a factory reset of my computer, and now I can't access any of th… read more
Freddy
Freddy
Zoom Support
2 satisfied customers
I need to update the Iomega software for my 1T external hard
I need to update the Iomega software for my 1T external hard drive. … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
265 satisfied customers
With installation HP OfficeJetPro 6978 need assistance on
with installation HP OfficeJetPro 6978 need assistance on Imac … read more
Cris
Cris
60 satisfied customers
When I scan a document, send to a file works fine. However
When I scan a document , send to a file works fine. However "Save" is grayed out. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
It is my telephone I need my password hp9t7 -officejet pro.
it is my telephone I need my password ***** -officejet pro … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
What APP does my Mac Book Pro need to be able to Read my
What APP does my Mac Book Pro need to be able to Read my Epson XP-620 when it is in scan mode?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Logitech K350 keyboard just stopped working. I've
My Logitech K350 keyboard just stopped working. I've replaced the batteries several times. I use the usb in my macbook pro. what could be wrong? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an old computer - Dell Inspiron 531. The CPU is an
I have an old computer - Dell Inspiron 531. The CPU is an AMD Athlon 64X2 Dual Core Processor 4000+ and has 1.1 Gb memory(expandable to 4 Gb). The processing speed is about 2.1 Ghz. Recently I got a m… read more
Shefin
Shefin
Computer Hardware Engineer
Engineering Diploma
155 satisfied customers
I have recently gotten into reloading my Canon ink-jet printer
I have recently gotten into reloading my Canon ink-jet printer cartridges -- successfully. I would now like to help a friend of mine by reloading the black cartridge for his Lexmark X5470 printer. I a… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
I recently bought an Epson WF-3540 it has worked ok and I have
I recently bought an Epson WF-3540 it has worked ok and I have been pleased with it. I thought it had the option to send my incoming faxes to my email. Unfortunately it does not. Is there a multifunct… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x