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Toshiba satellite speakers crackling. A200. Windows 7. Just

toshiba satellite speakers crackling JA: Just...
toshiba satellite speakers crackling
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: a200
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: windows 7
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: just been given it, ran system mecanic but no help been into soundson control panel but no joy eitter. rest of laptop is superbg
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
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Answered in 1 hour by:
10/20/2017
ChrisC
ChrisC, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 2,098
Experience: 15 years as a professional technician.
Verified

Hi, my name is Chris!

The reason that system mechanic and other software solutions did not resolve the issue is because unfortunately it is not a software problem. There is no software issue that can cause speakers to crackle.

This is going to be a hardware issue with the machine, either with the speakers themselves or with an issue with the wiring. The only solution would be to have the speakers replaced.

A workaround would be to either always use headphones or to purchase a small external speaker set. But in terms of actually resolving the problem, a hardware fix would be necessary.

I really wish I had an easy solution for you but that is unfortunately the situation you're looking at here. I know it's frustrating. Considering the age of the machine, you may want to consider simply investing in a new laptop.

If you have any other questions on this, just let me know and I'll be happy to answer them for you.

NOTE: If you have no further questions on this, please use the rating box at the top of the page to rate the answer at least 3 STARS/OK SERVICE or better to close out our session for today.

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If not, please remember to use the rating box at the top of the page to rate the answer 3 STARS or better to end our session.

ChrisC
ChrisC, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 2,098
Experience: 15 years as a professional technician.
Verified
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Customer reply replied 1 month ago
Hello Chris
I do not use computer in the evening !! However, many thanks for your reply. I had a suspicion it was a hardware fault, so I am going to try an external USB sound card. Even plugging the external speakers into the earphone jack produced the same crackling. Otherwise the lap top is very good so I want to keep it and hope the external sound card solves the problem. Thanks again Terry
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ChrisC
ChrisC
ChrisC, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 2,098
2,098 Satisfied Customers
Experience: 15 years as a professional technician.

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