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Try simply starting those programs, without 'looking at' the external hard drive. Can they start, or do they fail with an error message? if so, what is the message?
OK, something happened, obviously.
Is your computer a Windows PC or an Apple computer? I need to know, in order to direct your next step to solving this problem.
OK, then. If you wish I can try remotely connecting to your computer - with your approval only - and see to getting a way worked out through this problem, for a small additional fee.
If you would rather not, then I can also instruct you toward a solution, somewhat more slowly.
Let me know which approach you would prefer, and I will help you as needed.
(I regret that I am not able to offer Live Phone Call service at this time; However, your request for phone service, if you register it formally, will still open to other Experts in this category, and one of them may pick up on it at any time.)
Let me know if you would like me to connect to your computer.
OK, then please right-click on one of the icons or shortcuts that now looks like a document. Choose Properties.
Then tell me, what is the 'Target' shown, on the General tab?
Click with the right-hand mouse button, once, on the shortcut.
Right-hand mouse button. Does that work?
Place the mouse cursor over one of the defective- or changed-looking shortcuts.
Right-click with the mouse's right-hand button, once only, not twice. A small menu should appear.
Click on 'Properties' in that menu.
OK so far?
In the Properties sheet, left-button click, once, on the top of the 'General' tab, if it is not already showing.
Then in the General tab, look for the Target. OK so far? found it?
Click on Properties with the left-hand mouse button. That should open the Properties sheet.
(If this seems tedious... this is why I proposed to do a remote-control session. They can be much quicker.)
OK. Is the Properties sheet open to the General tab?
If so, look for the Target: field. What is in it?
OK, no General tab. What's in the Target field for the Shortcut?
OK. Demand.exe must be one of the programs on your hard drive. If that's the target of the shortcut, the only thing keeping the shortcut from working when double-clicked upon its icon... would be if the external hard drive were
1. not connected, or
2. not recognized by your computer, or
3. defective and so not responding to the computer when connected to it.
What do you think? if you look in
Start - Computer
when the external drive is connected, do you see an icon for it there? perhaps a T: icon, or perhaps some other drive letter?
I'm not sure yet. We're getting a little ahead of ourselves here.
Now please test the external hard drive, if you see its drive letter T:, and its icon, in
Start - Computer.
Double-click on the T: icon. What opens? what do you see?
Good. Double-click on PROGRAMS, to enter/open that folder, please.
What is in that folder? anything named 'Demand'?
Demand.exe is what the Shortcut on your computer, 'points to', its Target in short.
specifically. Now, is there anything but a DEMAND folder and a DEMAND.DAT there? on the T: external drive.
How about the DEMAND folder that you say is within the Programs folder on your T: drive?
Double-click on that, please, and tell me what you see.
Is there another file (esp. a program file!) named DEMAND in what you see on the T: drive now?
Then the DEMAND program would seem to have uninstalled itself of of your external hard drive.
If the DEMAND.exe program is missing from where the shortcut points to on the T: drive, and there is no DEMAND.exe program file anywhere within 'Programs' on the T: drive - and we seem to have established that is the case - then, you need to have your friend re-install Demand.exe (and the other programs too perhaps) onto the external hard drive once again.
(The only puzzle is, what happened to them? I don't know what's going on, but the results seem indubitable.)
Would you have any more questions about this matter? or would you be willing to close the case and rate my work now?
I'm not sure that it would. The real question to ask first is, what happened?
Did you run a Wondershare recovery on the T: external drive already? or a System Restore on the computer ?
Was the program pirated, did it throw an error message the last time you used it, or was it otherwise likely to have 'uninstalled itself' ?
Depending upon the answers to these queries, I would advise you variously.
OK. That might yield something, but perhaps your external hard drive is simply defective and corrupted. 'Blackweb' is not a recognized brand name, it might be 'cheap', perhaps.
Before you go, would you be willing to rate my work on this case?
Thanks... please rate my work, in Reply and/or using the five-star rating interface on the JustAnswer page - a five-star rating best expresses appreciation of the work I have done. Thank you, ***** ***** luck with the recovery program! and have a good day.