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My logitech g 900 side buttons are not working. Individually…

Customer Question
My logitech g 900...

My logitech g 900 side buttons are not working

Technician's Assistant: What kind of computer do you have?

Individually built

Technician's Assistant: Have you installed any updates recently?

Yes microsoft windows

Submitted: 10 months ago.Category: Computer Hardware
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 21 minutes by:
10/3/2017
Computer technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 1,321
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Computer technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Have you installed the manufacturer's drivers for the mouse?

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Computer technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Please go to this link and download the firmware update for the mouse. Once the download completes, install it, then restart your computer: https://download01.logi.com/web/ftp/pub/techsupport/gaming/G900Update_1.5.23.exe

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Computer technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

Please let me know if that works for you.

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Computer technician: Ricky Expert, Computer Hardware Engineer replied 10 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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