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Is there a charge for this service? My Samsung Galaxy 5
My Samsung Galaxy 5 Notebook Android froze at 6:23 PM. It would not power off, close the screen, or respond in any way whatsoever, Could not do a reboot. It was frozen until about 9 PM when it went to black. It was very warm when it went to black and is not responding to an attempt to turn it on again. … read more
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Pete
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My kindle can no longer be charged and I want to buy another
My kindle can no longer be charged and I want to buy another one. Once I register the new kindle will any new books I order be sent to my new device. Will I also be able to sent unread books in my lib… read more
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just bought a new surface after my surface 3 charging port busted … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kindle fire 7 will just shut off for no reason. It shows
My kindle fire 7 will just shut off for no reason. It shows a full charge. Once it goes off I can't get it to start up even by trying to reboot it. If it sit for 5-6 hours it will come on but goes off… read more
GeekGal
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My kindle fire won't turn on. It is off. At first the charge
at first the charge light wouldn't turn off. I held it down for 20 seconds and it went off, but now it won't turn on. … read more
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I was using my Kindle Fire...plugged in...when suddenly I
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I have a Kindle 10 hd fire which says "device low on
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Bear with me I type very slowley. I havbe HP envy but I have
I havbe HP envy but I have a WD back Memeo device about 10 years old the model # is WD5000H1U-00, I have just installed a WD passport and would like to be able to get to the info in ol WD book . Is this possible? … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have an apprx 1 year old desktop. It crashed on me a few
I have an apprx 1 year old desktop. It crashed on me a few times in the past week with a blue screen which then stated physical memory dump. I got a registry cleaner and it didnt help. How do I addres… read more
Justin
Justin
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Associate Degree
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slow pc. help. I have windows 7. super slow, takes 15 min to
slow pc. help. I have windows 7. super slow, takes 15 min to boot up, takes forever, need help. computer is 7 years old. I can not open the internet explores, takes 5 minutes to open. this sucks. it i… read more
Chris R.
Chris R.
Bachelor's Degree
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I have an old windows 7 computer that is beginning to fail.
I have an old windows 7 computer that is beginning to fail. It is overheating enough to be automatically shut down, and I have been told that it would probably cost more to repair it than it is worth.… read more
DJ_T_Dogg
DJ_T_Dogg
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High School or GED
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I have a Logitech MX Laser mouse well over 5 years old. I'm
I have a Logitech MX Laser mouse well over 5 years old. I'm having trouble getting the three green lights in the base unit to come on and stay on for charging. What is wrong?… read more
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I have charged my Sandisk MP3 Player, but I am getting no sound.
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DJ_T_Dogg
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Hi - I have an HP Officejet 7310 that has been operating just
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Freddy M.
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I purchased some Kindle book stories from Amazon before we
I purchased some Kindle book stories from Amazon before we came up to Connecticut. They didn't show up on my Kindle home page. I've read the instructions regarding “Managing your Kindle” .. a couple o… read more
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This began about two weeks ago. Every 24 to 36 hours, my computer
This began about two weeks ago. Every 24 to 36 hours, my computer slows down. By this I mean that entering data from my keyboard may take 10 or more seconds to be recognized on the screen. Clicking on… read more
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Hi, Ive a Samsung SA950 monitor and since I bought a new graphic
Hi, I've a Samsung SA950 monitor and since I bought a new graphics card I'm having problems. Since this was the first time happening I completely eliminated the monitor from the probable cause list bu… read more
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For the past week the computer shuts down completely and must
For the past week the computer shuts down completely and must be UNPLUGGED from the back of the CPU in order to restart. Soft booting is not an option. This happens after a time of non-use. The screen… read more
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DrKlahn
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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