Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My number lock is on and I can't use the numbers on the

Customer Question
My number lock is...

My number lock is on and I can't use the numbers on the right side. The numbers are working above the letters

Technician's Assistant: What kind of computer do you have?

HP

Technician's Assistant: Have you installed any updates recently?

Not that I recall

Submitted: 10 months ago.Category: Computer Hardware
Show More
Show Less
Ask Your Own Computer Hardware Question
Answered in 5 minutes by:
10/2/2017
Computer technician: Richard, Computer Specialist replied 10 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,537
Experience: Repairing computers for over 15 years
Verified

Hi there and welcome

Which model HP do you have?

Please let me know

Ask Your Own Computer Hardware Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a computer technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 269
269 Satisfied Customers
Experience: Working to keep PC-type computers working since 1988.

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

269 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Related Computer Hardware Questions
I have a Logitech MK570 keyboard & cannot get the number
I have a Logitech MK570 keyboard & cannot get the number keyboard side to work … read more
Harry
Harry
2,176 satisfied customers
HOW DO i ACCESS SOME OF THE KEY FUNCTIONS WITH THE NUMBERS.
HOW DO i ACCESS SOME OF THE KEY FUNCTIONS WITH THE NUMBERS … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Computer is fine. Logitech wireless keyboard K330 is
Computer is fine. Logitech wireless keyboard K330 is problem. Num Lock will not work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I can't use copm,puter to write and edit a letter.. Changing
I can't use copm,puter to write and edit a letter.. Changing format impossible Memory appears to be mostly limitecd … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Upper numbers line with symbols ......symbols dont work cant
upper numbers line with symbols ......symbols dont work cant provide email the at key does not work… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
189 satisfied customers
My keyboard numbers keep locking up, both up above and on
My keyboard numbers keep locking up, both up above and on the calculator side. Ihit thr number lock key and it now is not solving the problem.… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
I have an external hard drive p/n 31758600 model LDHD-UP.
I have an external hard drive p/n 31758600 model LDHD-UP. How do I move files from my computer to the hard drive? Computer's storage is maxed out and I'm not seeing the device in my desktop or compute… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
I've recently purchased a Logirech Create backlit keyboard
I've recently purchased a Logirech Create backlit keyboard case for my iPad Pro and now the keyboard doesn't work, I.e. Can't type on it, no backlight. Help!!!… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My NV53A has a letter c that does not respond to the left
my NV53A has a letter c that does not respond to the left side shift button....doe to the right side… read more
yourteqrepair
yourteqrepair
12 satisfied customers
I HAVE A MAC MINI WITH A LOGITECH KEYBOARD. BOTH ARE JUST OVER
I HAVE A MAC MINI WITH A LOGITECH KEYBOARD. BOTH ARE JUST OVER A YEAR OLD. MY KEYBOARD IS K760. WITH NO WARNING, MY CAPS LOCK KEY IS STUCK AND I CAN'T GET IT OUT OF CAPITAL LETTERS. HAVE RESTARTED THE… read more
Shefin
Shefin
Computer Hardware Engineer
Engineering Diploma
155 satisfied customers
Lacking specific instruction, I inserted the base assembly
Lacking specific instruction, I inserted the base assembly of my new G236 HL L monitor backwards in its receptacle. It is neither solid (wobbles a lot) nor can I get the mount lock to engage, nor can … read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
cant get keyboard fully working number keys on right dont
can't get keyboard fully working number keys on right don't work and i only have one light on the connector mouse works… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I cannot use my capital letters. nothing prints i tried
i cannot use my capital letters. nothing prints i tried switching caps lock and shift around but it doen't help… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
HelloI am having trouble with this product bought it about
HelloI am having trouble with this product bought it about 1 year a agohave had trouble with it the last few months. connect it to computer and folder will not pull up but all status shows itis runnin… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
i have a hp pavillion entertainment pc product vm285ua#aba
i have a hp pavillion entertainment pc product vm285ua#aba model dv6-2043us windows 7 that is showing a black screen after start up with all sounds that seem normal except screen and blinking light at… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I have a HP dv3/23/des ( HP Pavilion Enternment laptop). One
I have a HP dv3/23/des ( HP Pavilion Enternment laptop). One of my board keys the one with ; - and two dots- I want to use the the two dots above, but it does not work - the ; and - works ( when you p… read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
I have a Dell tower computer with windows XP about 7 years
I have a Dell tower computer with windows XP about 7 years old and a local HP Deskjet 6122 printer attached via USB. We took the tower to a local repair shop as we were having significant internet and… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have a battery for a Pavillion dv9000 the warranty no. is
I have a battery for a Pavillion dv9000 the warranty no. is 9128H-17039-16001-2CB72-00014-01 is this under warranty… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x