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I just installed an iternal 3TB hard drive into my computer…

Customer Question
I just installed an...

I just installed an iternal 3TB hard drive into my computer and it isn't recognizing it

Technician's Assistant: How much experience do you have with this particular machine?

I know it pretty well, I am only trying to use the new WD drive as a storage device, I see it in the bios, but it not showing up on exploer

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer Hardware
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Answered in 1 hour by:
10/1/2017
Computer technician: Dan, Computer Support Specialist replied 10 months ago
Dan
Dan, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 2,606
Experience: 25 Years repairing and installing computers. Comp TIA+ Certified
Verified

Hello and welcome to JustAnswer. Please let me know if you still require assistance and I would be happy to help you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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