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My phone ...land line is not working. Dell

Customer Question
My phone ...land line...

My phone ...land line is not working

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 10 months ago.Category: Computer Hardware
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Answered in 1 minute by:
9/25/2017
Computer technician: Nathan, Systems Manager replied 10 months ago
Nathan
Nathan, Systems Manager
Category: Computer Hardware
Satisfied Customers: 31,399
Experience: Own/operate IT/networking company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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