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I acidently delelted the program for my WD My Passprt Ultra.
I acidently delelted the program for my WD My Passprt Ultra … read more
Senthil
Senthil
Sr. IT Analyst
BE
165 satisfied customers
How can I get the data on my hard drive recovered? It was
How can I get the data on my hard drive recovered? It was running fine then after it was just about full, it decided to become unreadable. It's a WD My Passport Ultra 1TB external hard drive. I connec… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,661 satisfied customers
In mid-year 2017, I took my laptop in for repair at our
In mid-year 2017, I took my laptop in for repair at our local MicroCenter at 2645 Elston Av Chicago and as part of the repair service on my computer I was issued by them a new WD My Passport Ultra wit… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a WD My Passport Ultra external hard drive that isn't
I have a WD My Passport Ultra external hard drive that isn't appearing anywhere on my Lenovo E570 laptop. I've looked through disk management, device manager...nothing. The external is lighting up and… read more
Pete
Pete
Engineer
Bachelor's Degree
2,953 satisfied customers
New HP. Cant get it to recognize WD drvie. It worked.
Anything else you want the Computer Expert to know before I connect you?… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I retired my older pc(Microsoft OS vista) and replaced it
I retired my older pc(Microsoft OS vista) and replaced it with a new PC running OS windows 10 home. While on my older pc I would take weekly backups using the WD ultra passport without any difficulty.… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
My external hard drive will not turn on due to a bad
My external hard drive will not turn on due to a bad connection where the power cord plugs into the Hard Drive. I use to be able to wiggle it to get it to come on but no more? Any suggestions. My Pass… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
121 satisfied customers
I previously asked a question about recovering files on an
Hello, I previously asked a question about recovering files on an external drive and I purchased a license for Disk Drill and have gotten to the stage where I need to pick a drive to recover the files… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,661 satisfied customers
I have a WD drive (2 TB) that I have reformatted and, using
I have a WD drive (2 TB) that I have reformatted and, using Carbon Copy, copied my harddrive. except that when I leave it plugged in for a few minutes, it won;t register any information. I have to for… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
When I try to start my computer with my My Passport 2Tb
When I try to start my computer with my My Passport 2Tb drive plugged in it will not start … read more
Robert M.
Robert M.
Consultant
Bachelor's Degree
190 satisfied customers
What is the better option for a 3TB Portable External Hard
What is the better option for a 3TB Portable External Hard Drive? I am in the UK and looking to purchase from Amazon.co.uk. I need to download videos that I don't want on my main desktop so that I can… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,361 satisfied customers
I have a portable WD My Passport Ultra external hard drive.
I have a portable WD My Passport Ultra external hard drive. I always used it to backup my apple computer. Now, I want to reformat it and use it on my PC Windows 7. I installed the driver on my PC and … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
Just purchased a WD My Passport Ultra 1 TB serial #
Just purchased a WD My Passport Ultra 1 TB serial # ***** to use with my Dish Hopper DVR receiver. Is it compatible?… read more
Cody
Cody
Computer Science
2,564 satisfied customers
I have just bought a new PC and am trying to back up my old one so tha
I have just bought a new PC and am trying to back up my old one so that I can transfer the programs from the old PC to the new one. I have just purchased a WD MY Passport Ultra 1T external Hard Drive … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
question for John T F. you mentioned to get a bigger style
question for John T F. you mentioned to get a bigger style external drive to have a secondary backup over the smaller passport type from wd. Is that because the failure rate of the full size externals… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,904 satisfied customers
I am running Win7 Home Premium on my desktop and my laptop.
I am running Win7 Home Premium on my desktop and my laptop. Both are fully updated. I have a Terabyte external WD hard drive which I have used many times in the past with both machines. On both machin… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
I have iomega floppy zip 250 mb disks. I need an external
I have iomega floppy zip 250 mb disks. I need an external disk drive with a usb plug so I can download the data on to my computer. Can you recommend a make and model that I can purchase?… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
I have just bought a 3TB WD external hard drive. I am a video
I have just bought a 3TB WD external hard drive. I am a video editor. I have thousands of video files that are currently backed up on two 2TB WD external hard drives. I tried to make another backup on… read more
Pieter
Pieter
Senior Systems Administrator
Vocational, Technical or Trade Scho
66 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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