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Recived mj go today, we can not register or install. I
recived mj go today , we can not register or install. I phoned my cell from a number but have been unable to register yet … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
131 satisfied customers
TO SET UP MY MAGIC CAUSE I HAVE NO PHONE SERVICE TILL I SET
IM TRYING TO SET UP MY MAGIC JACK CAUSE I HAVE NO PHONE SERVICE TILL I SET IT UP PLEASE HELP ME TO DO THAT … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
We have messages in our system that we cant retrieve. The
We have messages in our system that we can't retrieve. The employee with the password XXXXX XXXXX longer with us. He does not remember the password XXXXX used.… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
I registered my majic jack and it wouldnt allow me to make
I registered my majic jack and it wouldn't allow me to make calls. It keeps saying my majic jack is not registered. what is going on?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Why is it that when I plug my magic jack plus to my computer
Why is it that when I plug my magic jack plus to my computer (USB) it comes up "Invalid Serial Number"?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I am a canadian snowbird that lives in florida for 6 months
I am a canadian snowbird that lives in florida for 6 months ( nov to apr ) and back in canada for 6 summer months (may to oct 0 . I have purchased a majic jack plus from you people and am very happy w… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
lllWe have an error, #404 reported, when we pick up the receiver
lllWe have an error, #404 reported, when we pick up the receiver after hooking up our Magic Jack Plus. What did we do in error?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
We have majic plus and the first edition of majic. I am
we have majic jack plus and the first edition of majic jack. I am trying to get one of them to work. Our router is not in reach of the plug we have available to use. Please let me know what I can do t… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have had no phone service since I plugged in Magic Jack,
I have had no phone service since I plugged in Magic Jack, neither Majic Jack nor my At&T.What do I need to do?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I am currently using Vonage and am trying to switch to Majic
I am currently using Vonage and am trying to switch to Majic Jack. I put the Majic Jack Plus into the USB port and a telephone into the slot marked "phone". My computer (which uses Windows 7) displaye… read more
Mark
Mark
High School or GED
640 satisfied customers
Im unable to recieve in-coming calls on my Majic Jack Plus,
I'm unable to recieve in-coming calls on my Majic Jack Plus, I can make calls. I have it plugged into an electrical outlet. XXX-XXX-XXXX… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have activated magic plus but when i connect to the
I have activated magic jack plus but when i connect to the phoneline as stand alone (without computer) i get error message… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have just activated my magic jack . The Magic Jack is the
I have just activated my magic jack . The Magic Jack is the Magic Jack plus. I have just plugged it into a duplex plug and when I tried to use it , it stated there was an error. therefore I am unable … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
The magic stopped working. I can call the phone # but it
The magic jack stopped working. I can call the phone # but it does not ring. XXX-XXX-XXXX James Chesbro. I have a 5 year contract. We can get incoming calls but we can't call out… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I switched my phone over to the majic jack and it only works
I switched my phone over to the majic jack and it only works some of the time. When it doesnt work, it goes directly to voice mail. I am using my majic jack without a computer and when i programmed th… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
269 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

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269 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

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20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

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Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

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Shefin

Shefin

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Byron

Byron

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CCNA, A+, MCSE 11 years at a large law firm.

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Chris L.

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121 satisfied customers

Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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