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Yesterday Majicjack Telephone used my computer to create a…

Customer Question
Yesterday Majicjack Telephone used...

Yesterday Majicjack Telephone used my computer to create a password.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Hp Pavilion

Technician's Assistant: Have you installed any updates recently?

Apparently there are some Microsoft programs that are not on my machine, that prevent my login password ***** accessing my majicjack account.

Submitted: 10 months ago.Category: Computer Hardware
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Answered in 1 minute by:
9/20/2017
Computer technician: Kris Rodgers, IT Manager replied 10 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
1 day
Computer technician: Kris Rodgers, IT Manager replied 10 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

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