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MY TABLET just got it rebooted. There is a notification

Customer Question
MY TABLET just got...

MY TABLET just got it rebooted. There is a notification saying I'm offline,but my WiFi is on. What can I do?

Technician's Assistant: Just to clarify, what's the exact make and model of your tablet computer?

It is a proviking 10 in tablet

Technician's Assistant: Have you installed any updates recently?

I couldnt. I just got it on. I had to reset it. All the apps,factory installed and all. Itwas gone.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes. How so I take pictures,make phon calls,set up contacts.Thats all I can think of at ths moment. Thanks for all your help.

Submitted: 11 months ago.Category: Computer Hardware
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Answered in 4 minutes by:
9/18/2017
Computer technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 11 months ago
Hi Kris. This has been happening for about two weeks now.
Customer reply replied 11 months ago
Thanks for all your help.��As you can probably tell I'm not exactly tech savvy.
Customer reply replied 11 months ago
Thanks for the time.
Computer technician: Kris Rodgers, IT Manager replied 11 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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