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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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My number pad 1-9 quit working. All keys around the numbers

Customer Question

My number pad 1-9 quit working. All keys around the numbers are working fine. Mouse keys are shut off.
JA: What kind of computer do you have?
Customer: Lenovo
JA: Have you installed any updates recently?
Customer: Yes. Yesterday.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Is there a charge for this service?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: No thank you.
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

Is the keyboard built in or is it an external keyboard you are using? If it is, is it connected by usb/bluetooth?