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I just installed magicJack and put in all required
I just installed magicJack and put in all required information but I don't have a dial tone … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
1 satisfied customers
We get a ring tone, we dial the number only to get a busy
we get a ring tone, we dial the number only to get a busy signal. We reset our internet and have check all connections to no avail … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
, we installed an ip phone system via Comcast , at one
hi , we installed an ip phone system via Comcast , at one desk they installed a cisco ata for an overhead paging system , the ata is Ethernet in, analog out, we dial an ext number and it delivers the … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I am trying to setup the Magic Jack but have done something
I am trying to setup the Magic Jack but have done something wrong. I had a dial tone for a minute but then nothing. I now have a dial tone, but my husband's cell phone will not make the house phone ri… read more
Nathan
Nathan
Bachelors of Science
1,503 satisfied customers
hi I update my magicjack Sep 20 2014 I did all the instruction
hi I update my magicjack Sep 20 2014 I did all the instruction to answer and paid but its not working. what can I do?Please help… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
127 satisfied customers
My Magic Jack stopped working, in the past there were two lights
My Magic Jack stopped working, in the past there were two lights lit and now there are no lights shining.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
my phone is saying check telephone line I changed all lines
my phone is saying check telephone line I changed all lines unplugged from internet even changed the phone I still don't have a dial tone I paid for 5 yr service have only had service for 1 yr my #is … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I've struggled with this for days. The instructions seem
I've struggled with this for days. The instructions seem simple I only get a dial tone when I hook up without computer - and that is only with my old Panasonic landline phone - no dial tone when I plu… read more
computer_genius
computer_genius
System Manager
6 satisfied customers
My magicjack plus stopped working five days ago. I have been
My magicjack plus stopped working five days ago. I have been through 6 chat sessions the last one was numbered LTK 554083058299X earlier today. Jocel wanted me to hook up the MJ+ to my computer rather… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Yesterday, Sunday, 090912, our panasonic KXTG7641,
Yesterday, Sunday, 090912, our panasonic KXTG7641, KXTG155SK, S?N 2EAXA129727 phone base with 4 satellite phones were ringing. Today there is no ringing. We can tell there is a phone call coming in be… read more
Greg A.
Greg A.
Bachelor's Degree
37 satisfied customers
I bought an Agere Systems USB 2.0 soft modem last October.
I bought an Agere Systems USB 2.0 soft modem last October. I have a surge protector for both power and phone lines. After a lightning storm, I no longer have dial-up access to the internet. I get an e… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
After your tech support was unable to get the magic jack to
After your tech support was unable to get the magic jack to work, and gave up. I uninstalled magic jack. Now my phone and DSL is inoperable. I get no dial tone. No call out. No call in, just the magic… read more
SysDoc
SysDoc
Systems Administrator
Master's Degree
4 satisfied customers
I dont know how to get to my account to cancel. Calling my
I don't know how to get to my account to cancel. Calling my phone elicits aan automated vocie saying "The Magic Jack customer is unavailable. Please leave a message. I'm expecting an important call fr… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I tried hooking up Magic Jack Plus through my router. But,
I tried hooking up Magic Jack Plus through my router. But, while I got a dial tone on my other phones, I could not get one on the phone closest to my computer. After spending about 5 hours total onlin… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
my phone doesnt work. i hooked up to internet and phone last
my phone doesnt work. i hooked up to internet and phone last weekend. worked then...no phone dial tone this weekend… read more
Steven Wilson
Steven Wilson
Network Engineer
Associate Degree
243 satisfied customers
I am having so much trouble getting my phone to work. Jack
I am having so much trouble getting my phone to work. Jack installed, says Comcast pending BUT no incoming calls can be made. Number: XXX-XXX-XXXX what can I do???… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
please be advise i have a magic jack my number i XXXXXXXXX
please be advise i have a magic jack my number i XXXXXXXXX , i cannot receive any calls to my land line, which is XXXXXXXXX, or any calls to any 941 area code, in the pass i was able to call my land l… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I have a new SPA942 linksys VOIP phone. For some reason,
I have a new SPA942 linksys VOIP phone. For some reason, lifting the handset does not engage a line (ie. there is no dial tone) All our other SPA942's have a dial tone - this new one does not? How do … read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
270 satisfied customers
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Meet the Experts:

Russell H.

Russell H.

Computer Repairer

270 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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