How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a 8 gb Sandisk mp3, with a 32 gb Sandisk card in the

Customer Question

I have a 8 gb Sandisk mp3, with a 32 gb Sandisk card in the slot. My question is, when I try to add music to the card, the mp3 player stops adding music when it shows 2000 songs on the mp3. I checked the card and it doesn't add music, is this normal?
JA: What kind of computer do you have?
Customer: H P Pavillion
JA: Have you installed any updates recently?
Customer: No I haven't, where do I find the update?
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 1 month ago.
This is probably my fourth SanDisk mpp3, all of them stopped adding music to the card atv2000 songs.
Expert:  Kris Rodgers replied 1 month ago.

Were was it purchased, what retailer was it?