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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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I have a 32-gig Scandisc Cruzer Glide. My Mac recognizes it

Customer Question

I have a 32-gig Scandisc Cruzer Glide. My Mac recognizes it but my PC does not. It was formatted with Fat32, which Best Buy Geek said would be recognized on both. It shows up in devices and printers and says drivers are up to date but it does not show up in explorer
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Macbook Air, the Mac is fine, it's the HP Desktop that will not read
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  P. Kumar replied 1 month ago.

Thanks for choosing Just Answer.

We are sorry to hear about your experience. I'm Kumar and I'll try my best to assist you in getting this resolved.

Can you please uninstall the pendrive driver and reinstall the save from Device Manager and let me know the result.

Thanks,

Kumar