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I have a 32-gig Scandisc Cruzer Glide. My Mac recognizes it…

Customer Question
I have a 32-gig...

I have a 32-gig Scandisc Cruzer Glide. My Mac recognizes it but my PC does not. It was formatted with Fat32, which Best Buy Geek said would be recognized on both. It shows up in devices and printers and says drivers are up to date but it does not show up in explorer

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

Macbook Air, the Mac is fine, it's the HP Desktop that will not read

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer Hardware
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Answered in 3 minutes by:
9/10/2017
Computer technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Computer Hardware
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

We are sorry to hear about your experience. I'm Kumar and I'll try my best to assist you in getting this resolved.

Can you please uninstall the pendrive driver and reinstall the save from Device Manager and let me know the result.

Thanks,

Kumar

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