Ask Computer Hardware Questions and Get Answers ASAP
Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, please try a hard reset by following the steps below :
Important : A hard reset restores the original factory settings and will delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and videos. It does not delete data stored on the SIM card or SD card.
Let me know the results
Feel free to ignore the offers for Additional Services. They are automatically sent by the website.
Please watch this tutorial video and follow the instruction : https://www.youtube.com/watch?v=ttvFDFqH5r0
Hope this works out
Has everything worked out please?
You are referring to the automated offer from our system. There is no way to remote into your tablet, I am sorry for any confusion.
Does your tablet showing you a green rectangle around everything you tap?
If yes, follow the steps below :