How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 2843
Experience:  IT Manager
Type Your Computer Hardware Question Here...
Kris Rodgers is online now
A new question is answered every 9 seconds

My PC has stopped recognizing my SanDisk Connect Wireless,

This answer was rated:

My PC has stopped recognizing my SanDisk Connect Wireless
JA: What kind of computer do you have?
Customer: AMD?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Customer: replied 1 month ago.


Can you give me the full make and model please?

Customer: replied 1 month ago.
From Control Panel: AMD A8-5600K APU with Radeon HD Graphics, 4Gb Memory., Windows 10, 64-bit OS
Customer: replied 1 month ago.
The flash drive is a SanDisk Connect Wireless

Would it be OK for me to connect andhave a look?

Customer: replied 1 month ago.
I get all my $ back if not satisfied?

If it's working and fixed no, but If it is not fixed yes you do.

It's $39 on top of your current $48 charges

Kris Rodgers and other Computer Hardware Specialists are ready to help you


Customer: replied 1 month ago.
How do I contact Customer Services?