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No sound on my computer, trying to listen through GIGAWARE

Customer Question
speakers. JA: What's the make/model of...
no sound on my computer, trying to listen through GIGAWARE speakers.
JA: What's the make/model of your device? How old is it?
Customer: My computer (device ?) is an HP Pavilion about 4-5 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just started, I recently had sound. Haven't tried much, don't know what to try, that's why I'm communicating with you.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 3 months ago.Category: Computer Hardware
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Answered in 2 hours by:
9/9/2017
Computer technician: Shefin, Computer Hardware Engineer replied 3 months ago
Shefin
Shefin, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 5,522
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the make and model number of your computer?

May I know the operating system you are using? Is it Windows 7?

Have you tried using another speaker or headphone?

Thank you.

Customer/p>
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Russell H.
Russell H., Computer Repairer
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Experience: Working to keep PC-type computers working since 1988.

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