Computer Hardware

Ask Computer Hardware Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Hardware Questions
In mid-year 2017, I took my laptop in for repair at our
In mid-year 2017, I took my laptop in for repair at our local MicroCenter at 2645 Elston Av Chicago and as part of the repair service on my computer I was issued by them a new WD My Passport Ultra wit… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I had a new hard drive installed onmy PC with windows 7 and
I had a new hard drive installed onmy PC with windows 7 and now cannot access WD My Book essential 640 GB? … read more
Satchi
Satchi
Bachelor's Degree
2,503 satisfied customers
I got up this morning, and the WD My Book external drive
I got up this morning, and the WD My Book external drive wouldn't boot. The LED, which normally pulses green when the computer is off and fully lights green when it's on, now is pulsing with a very fa… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My WD "My Books Studio" external drive will not open on my
My WD "My Books Studio" external drive will not open on my Mac desktop...Maybe it is not up to date with the latest Mac operating system? I have a lot of photos that I cannot access. … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
I tried to load a program from a CD. Would not load and came
I tried to load a program from a CD. Would not load and came up with WD Smartware. I do not want WD Smartware on my computer. When I try to eject, I get error message. How can I get this disk to eject… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,052 satisfied customers
I've lost my WD Smart Wave software. How can I download a
Hi - I've lost my WD Smart Wave software. How can I download a copy so I get my "My Book" hard drive, which is connected, gping again? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
534 satisfied customers
Bear with me I type very slowley. I havbe HP envy but I have
I havbe HP envy but I have a WD back Memeo device about 10 years old the model # is WD5000H1U-00, I have just installed a WD passport and would like to be able to get to the info in ol WD book . Is this possible? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Repairer
42,036 satisfied customers
My backups will not start the error message is The task
my backups will not start the error message is The task image is corrupt or has been tampered with ( exception from HRESUT: 0x80041321 … read more
Pete
Pete
Engineer
Bachelor's Degree
2,972 satisfied customers
I just installed the latest of the backup. But, I try to
I just installed the latest of the backup. But, I try to fire up the launcher it says it's not ready fdor my OS. I'm running Win 10 … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I am trying to connect a WD My Book Live to my Windows 7 computer
I am trying to connect a WD My Book Live to my Windows 7 computer but Windows will not recognize the device. I have tried 'Add Hardware' in the Control Panel as well as the latest install software. I … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
What windows software server can I use as a minimum to
What windows software server can I use as a minimum to deploy windows 7 and windows 8.1 OS using the WDS server services?. Do I need additional server licenses when deploying the windows Clients OS ot… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
After reinstalling my WD Passport Elite external drive, the
After reinstalling my WD Passport Elite external drive, the setup screen comes up with blank fields. I cannot change my backup plan, and the backup plan is no longer working. Windows Vista recognizes … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have a WD My Passport 1TB drive backing up a Sony PC
I have a WD My Passport 1TB drive backing up a Sony PC running Windows 8 32 bit. The drive backed up straightaway on installation but would not do so again automatically. Having spoken to WD I downloa… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
705 satisfied customers
My computer crashed. I had to start my computer from new.
My computer crashed. I had to start my computer from new. When I got it restarted, it will not recognize my WD SmartWare. I need to restore my backup files that I have on this.… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
I cannot access data on western digital passport external hard
I cannot access data on western digital passport external hard drive after unlocking it with password. I have tried it on two different PCs and am unable to bring up the panel that allows me to open m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Repairer
42,036 satisfied customers
I purchased "My Passport Essential" external drive a couple
I purchased "My Passport Essential" external drive a couple of months ago from Best Buy. I apparently typed in a password XXXXX I no long remember it nor did I put in a hint . Is there any way to open… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Repairer
42,036 satisfied customers
My colleague has inadvertently locked her WD "My Passport".
My colleague has inadvertently locked her WD "My Passport". P/N WDBAAA5000ABK-00. She insists that she didn't actually enter a password XXXXX but was trying to start reading it (before Windows Explore… read more
Pam R
Pam R
Vocational, Technical or Trade Scho
55 satisfied customers
I used a WD external hard drive to see if I could record to
I used a WD external hard drive to see if I could record to it from my Sony tv. That went ok. I was also happy that if I wanted to re-use that hdd I would have to re-format it. I did need it again and… read more
Russell H.
Russell H.
Computer Repairer
Vocational, Technical or Trade Scho
271 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Russell H.

Russell H.

Computer Repairer

271 satisfied customers

Working to keep PC-type computers working since 1988.

Robert M.

Robert M.

Consultant

190 satisfied customers

20+ yrs. experience installing networks for small and large companies. Bachelor's degree in Computer Science.

Jess M.

Jess M.

Computer Support Specialist

189 satisfied customers

Computer Hardware Support Specialist for more than 10 years

DJ_T_Dogg

DJ_T_Dogg

Computer Hardware Engineer

173 satisfied customers

8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Shefin

Shefin

Computer Hardware Engineer

155 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

127 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Chris L.

Chris L.

Support Specialist

121 satisfied customers

Certified Hardware expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x