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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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I have the 8 TB Easy store Desktop Backup. I had planned to

Customer Question

I have the 8 TB Easy store Desktop Backup. I had planned to backup and transfer files to WD 8 TB Desktop. I had planned to plug with my Router. But it doesn't have reular internet cable...but in stead a USB connector what can I do to plug into my router. is There converter to accomplish or not?
JA: What's the make and model of your computer? Have you had problems with the USB port in the past?
Customer: I would use my new WD*****to backup my files on my network. But USB will not patch into my router
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you referring to this device in the link below?

Please let me know by replying to me here so that I can help you further.

Best regards,