How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Well I just bought a new Logitech corless keyboard and I

Customer Question

well I just bought a new Logitech corless keyboard and I can't get it to type
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: the computer is a HP and so was the keyboard that quit working. it just wouldn't let type anymore
JA: Have you installed any updates recently?
Customer: yes office
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: i'm on my laptop as I can't type on the desk top
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Michael Hannigan replied 1 month ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 1 month ago.

What model is the keyboard you purchased?

Expert:  Michael Hannigan replied 1 month ago.

If you'd like to do a remote session, that would be the easiest way to troubleshoot the issue.