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I am trying to install a circle 1 camera. I can get it

Customer Question
I am trying to...

I am trying to install a circle 1 camera. I can get it connected to wi-fi but it cant find cloud. am I doing something wrong?

Technician's Assistant: How much experience do you have with this particular machine?

I work digital controls

Technician's Assistant: Have you installed any updates recently?

Yes Windows 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I understand from booklet that i automatically get a "cloud account". Or is that a misunderstanding?

Submitted: 11 months ago.Category: Computer Hardware
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Answered in 7 minutes by:
9/8/2017
Computer technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Computer Hardware
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Computer technician: Kris Rodgers, IT Manager replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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