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Nothing - I can't seem to sign on to it. I believe I set up…

Customer Question
Nothing - I can't...

Nothing - I can't seem to sign on to it. I believe I set up a username and password ***** can't find them. HELP!

Technician's Assistant: When did you last reset your username and password?

2-3 WEEKS AGO. I HAD JUST RECEIVED IT FROM HOME DEPOT AT THAT TIME.

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NOT RIGHT NOW BUT I'M SURE I'LL HAVE PLENTY OF QUESTIONS LATER. I THINK THE PEOPLE AT HOME DEPOT WILL BE ABLE TO HELP ME WITH THAT.

Submitted: 11 months ago.Category: Computer Hardware
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Answered in 5 minutes by:
9/7/2017
Computer technician: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 47,537
Experience: Repairing computers for over 15 years
Verified

Hi there and welcome

Can you tell me the exact error you get when you try to sign in please?

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