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I have a digiprog observed device which I forgot the

Customer Question
HI I have a digiprog...
HI I have a digiprog observed device which I forgot the password ***** and I was was wondering if there's any way to retrieve or delete the password *****
Submitted: 11 months ago.Category: Computer Hardware
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Customer reply replied 11 months ago
Digiprog obd device
Customer reply replied 11 months ago
I also have an eeprom
Answered in 4 hours by:
9/7/2017
Computer technician: R Hefner, Computer Engineer and Instructor replied 11 months ago
R Hefner
R Hefner, Computer Engineer and Instructor
Category: Computer Hardware
Satisfied Customers: 108
Experience: Solution Engineer
Verified

Hello my name is ***** ***** I would like to help you with the EEPROM password *****

EEPROM stands for Extended Erasable Programable Read Only Memory. This means a password ***** the device.

So the Digiprog needs to have the password *****

Here are the steps to reset the DigiProg password.

1. Plug the DigiProd to the computer with the USB port.

2. Select the port and click next. If the DigiProd does not have a blue screen , check the setting and restart

3. The DigiProd will have a blue screen and if you remove the digprod, it will be damaged. DO not disconnect until done.

4. Complete the upgrade and reset the password

Here is a youtube video to reset information:

https://www.youtube.com/watch?v=YpoiwFCQshw

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Customer reply replied 11 months ago
It had the default password ***** changed it but can't remember it... it powers on normally but won't go to the next step because the password ***** ***** it was doing the same thing when I first got it and didn't know the default password ***** I was saying I have an eeprom reader and was wondering if I can use it to retrieve/replace or erase the password
Customer reply replied 11 months ago
The video just shows the basic tutorial of how it works... I can't even get to the other screens because of the password
Computer technician: R Hefner, Computer Engineer and Instructor replied 11 months ago

Thank you for the information. I will continue to find the solution for you.

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Customer reply replied 11 months ago
OK thanks ... if you'd like I can send you a picture of the electronic board after removing the case
Computer technician: R Hefner, Computer Engineer and Instructor replied 11 months ago

Please send me any information you may have.

Richard

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Computer technician: R Hefner, Computer Engineer and Instructor replied 11 months ago

I have read the boards and all of the information for the digiprog 3. Did you reset the password ***** another number other than 1. 1 is the the default password. You can also try according to some of the other experts in the auto field.

http://blog.eobdtool.co.uk/digiprog-3-faq-and-use-tips/

If you attempt to change your password ***** defaults to 0 X

Your still 1 yes so it will still be 1

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Customer reply replied 11 months ago
I had changed it from default 1
Computer technician: R Hefner, Computer Engineer and Instructor replied 11 months ago

All of the research I read stated that the password ***** ***** one digit, did you change the password ***** more than one digit?

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Customer reply replied 11 months ago
I changed it to more than one digit Alphanumeric
Customer reply replied 11 months ago
Once I had logged in I went ahead and changed it only the default password ***** ***** digit
Computer technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Computer Hardware
Satisfied Customers: 22,231
Experience: Hardware Expert
Verified

I apologize that you had to wait for a response.

Do you still need help with your issue?

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Customer reply replied 11 months ago
Its fine as long as i can resolve my issue. Yes I do please and thanks
Computer technician: Josh, Computer Enthusiast replied 11 months ago

I have you tried 0 and 1

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Customer reply replied 11 months ago
Ithat was the original password ***** but I changed it a while ago and can't remember the password
Customer reply replied 11 months ago
I have an eeprom reader if that helps
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