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Can you please tell me what exactly is the model of your Logitech remote?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information. Did you install this remote to your computer for management of its features?
Do you want to connect it to the computer that you are using right now? Or do you want to just troubleshoot directly with the remote?
Ok. Please give me a moment to pull out your remote's specification.
Ok, let us try to control your TV only and see if the remote can do it. Here are the steps:
Thank you! Please make sure that you select the DEVICE that you want to control with your remote so that the buttons will control the selected device.
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