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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 213
Experience:  Working to keep PC-type computers working since 1988.
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I have not used my Hannspree screen with a computer in

Customer Question

I have not used my Hannspree screen with a computer in several years and am now connecting it to another computer- I have everything plugged in but do not see how to turn it on and the screen remains black. Any suggestions?
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: Has not been an issue and have not used it in several yearsIs HF199H the monitor number? I see a date of mfg of July 2008
JA: Have you installed any updates recently?
Customer: No - model number is ***** Have not used it in probably 4-5years or so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Think that is it.
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  UranIT replied 1 month ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Make sure there is a power to the monitor and hit power button which is on the besel.

let me know if any lights come up on monitor

Expert:  UranIT replied 1 month ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.