How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My door will not open for me to put in a DVD? How else can I

Customer Question

Hi My door will not open for me to put in a DVD? How else can I eject it?
JA: Who makes your speaker or sound system?
Customer: Are you there?
JA: What have you tried so far with your sound system?
Customer: its not my sound system.....the door will not open on the side of the computer
JA: Anything else you want the theater expert to know before I connect you?
Customer: Oh no thank you much
Submitted: 2 months ago.
Category: Computer Hardware
Customer: replied 2 months ago.
I need an answer now. sorry....i am trying to watch a movie!
Expert:  GeekGal replied 2 months ago.

Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. I apologize for the wait. Please look for a small pinhole type opening on the door or tray. If you see it, please try inserting the end of a straightened paperclip into the hole. This may force it to open.

If this does not work, please tell me the brand and model of your computer and also the operating system that is on your computer. If you're not sure, please click this link and tell me what you see:

http://whatsmyos.com/