Ask Computer Hardware Questions and Get Answers ASAP
Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. I apologize for the wait. Please look for a small pinhole type opening on the door or tray. If you see it, please try inserting the end of a straightened paperclip into the hole. This may force it to open.
If this does not work, please tell me the brand and model of your computer and also the operating system that is on your computer. If you're not sure, please click this link and tell me what you see: