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I( am trying to install new logitech s120 speakers to my HP…

Customer Question
I( am trying to...

I( am trying to install new logitech s120 speakers to my HP computer. Power is ON but no sound after plugging green plug into green hole on back of computer. What now?

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

HP Pavillion elite HPE 150t PC

Technician's Assistant: What have you tried so far with your computer?

Plugged in power cord-ok

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Plugges in other plug into back of computer green to green hole That is all No sound

Submitted: 11 months ago.Category: Computer Hardware
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Answered in 1 minute by:
8/4/2017
Computer technician: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer Hardware
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

May I connect to your computer securely to troubleshoot the issue faster and directly? (connection is simple and secure)
Once connected, I can troubleshoot the problem and resolve it while you watch.

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Computer technician: UranIT, Network Administrator replied 11 months ago

Do you still require assistance on the issue?
Waiting for your reply.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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