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Ij ust replaced a broken MJ and asked that the same number…

Customer Question
Ij ust replaced a...

Ij ust replaced a broken MJ and asked that the same number(###) ###-#### be used in the replacement. Just got the replacement and I don't know what number as assigned

Technician's Assistant: What kind of computer do you have?

Name Peter Ormrod Asus

Technician's Assistant: Have you installed any updates recently?

No just today received it

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No thanks

Submitted: 1 year ago.Category: Computer Hardware
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Answered in 4 hours by:
8/1/2017
Computer technician: UranIT, Network Administrator replied 1 year ago
UranIT
UranIT, Network Administrator
Category: Computer Hardware
Satisfied Customers: 1,418
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

May I connect to your computer securely to troubleshoot the issue faster and directly? (connection is simple and secure)
Once connected, I can troubleshoot the problem and resolve it while you watch.

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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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