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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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Just loaded a new windows 10 software, I need to download

Customer Question

Just loaded a new windows 10 software, I need to download software to reload my data. Can't find my disc that came with it. Paul
JA: What kind of computer do you have?
Customer: Lenovo desk toop
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I did upload 2 programs from enternet
Submitted: 2 months ago.
Category: Computer Hardware
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which software you are missing right now? Did you create a backup of your previous Windows 10 installation?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 2 months ago.

Because you have already paid but did not get back to me yet, can you please let me know how we should continue? Do you still need help?

Please type in the box below, then click on the "Send" button to send me your reply. Thank you.