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Josh
Josh, Computer Enthusiast
Category: Computer Hardware
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Blackberry classic will not turn on after password tries

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blackberry classic will not turn on after password ***** reached ten. It only shows bberror.com/bb10-005 what do i do?

Hi! My name is ***** ***** I will be assisting you. Let's get started!

  1. Press and hold the volume up and down buttons at the same time.
  2. Wait for the device screen to go dark, then release the buttons.
  3. The device will automatically power back on.
Customer: replied 5 days ago.

nothing happened only the www.bberror.com/bb10-0015 displayed on screen

How old is the phone?

Customer: replied 5 days ago.

Iam don't know it I only know it is a blackberry classic

The error that you are experiencing is a battery failure.

Would you say it is over a year old?

Customer: replied 5 days ago.

yes the green light showing battery is charged is on

Yes, it is over a year old?

Customer: replied 5 days ago.

yes it is over a year old

Unfortunately, since it is outside of the warranty period, it would cost more to repair the phone than to buy a new one.

Customer: replied 5 days ago.

ok thank you for your time what will this cost me

You're very welcome!

As a technician, I do not handle payment information but the price was setup by you and the system in the beginning.

Please use the star rating at the top to rate our session as 5 stars and press Submit

Customer: replied 5 days ago.

sorry i was not clear in my response I meant how much would it cost me for you trying to help me

I understand.

I do not have access to any payment information so the price was setup by you and the system.

Josh and other Computer Hardware Specialists are ready to help you

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