How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Lohr Your Own Question
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 303
Experience:  Owner / Technology Specialist at CentraTech Solutions
Type Your Computer Hardware Question Here...
John Lohr is online now
A new question is answered every 9 seconds

Ok- I am trying to use a seagate backup plus for my mac-I

Customer Question

ok- I am trying to use a seagate backup plus for my mac-I started it- I went to time machine and clicked onto ON- it backed up something and now it says next back up at 232pm - am I doing this correctly? also under options it asks how long 2 weeks up to one year- am I supposed to click onto one of those?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: mac osx 10.7.4 macbook air 13 inch mid 2012
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just need to know how to use this back up hard drive- because I have no idea what Im doing
Submitted: 3 months ago.
Category: Computer Hardware
Customer: replied 3 months ago.
within a day??? I'm doing this right now!!! I need to know if Im doing it right
Customer: replied 3 months ago.
Im in the middle of it
Expert:  John Lohr replied 3 months ago.

Hello. My name is ***** ***** I'll do my best to assist you. Does it say the backup was successful?

Expert:  John Lohr replied 3 months ago.

One it runs through successfully, there should be nothing left to do.

Expert:  John Lohr replied 3 months ago.

This video should give you a good run down of how it works.

Expert:  John Lohr replied 3 months ago.

If you need anything further, please let me know. Otherwise, please rate the answer so I can mark it complete and move on to another question. Thanks and have a wonderful day!