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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 218
Experience:  Working to keep PC-type computers working since 1988.
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I just installed g502-rgb mouse. Small problem is that I

Customer Question

I just installed g502-rgb mouse. Small problem is that I can't find the little weights that go in the mouse. Is there any way I can buy a replacement set?
JA: How much experience do you have with this particular machine?
Customer: So, so I've had it awhile
JA: Have you installed any updates recently?
Customer: Yes before I bought the mouse. Just installed the mouse tonight
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have a Dell laptop with windows 10 and Internet Explorer 11 plus Google Chrome
Submitted: 4 months ago.
Category: Computer Hardware
Expert:  michelleclive replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Please explain the problem a bit more in detail. What weight you are talking about can you take a picture of the bottom of the mouse and post it here?

Customer: replied 4 months ago.