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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 206
Experience:  Working to keep PC-type computers working since 1988.
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My son needs to recover a letter from his SanDisk thumb

Customer Question

My son needs to recover a letter from his SanDisk thumb drive to be used in a legal hearing on Monday. He cannot get to his computer at this time. I have his thumb drive, but I have no experience in using the thumb drive. Sruzer switch is printed on the back of the drive.Would you please walk me through the process of locating the letter?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Toshiba Satellite model. I use LibreOffice writer. At the moment, I think the system is Microsoft 10.
JA: Have you installed any updates recently?
Customer: We moved from 8 to 10 a few months ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, except I am not a master at using a computer.
Submitted: 1 month ago.
Category: Computer Hardware
Expert:  Byron replied 1 month ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you have the drive plugged in to your computer now?

Customer: replied 1 month ago.
Expert:  Byron replied 1 month ago.

Thank you. Can you tell me what version of windows is on the computer.

Expert:  Byron replied 1 month ago.

Hi. I'm still here. Please reply to me on this page using the area just below this.

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